"Refund was fine, just slower than expected"
I ordered from RoseRoseShop and ended up needing to return one item because it wasn’t really what I thought it would be. The weird part is, the return process wasn’t super obvious at first, so I had to email them to figure out what I was supposed to do.
They did get back to me and I eventually got my refund, so it wasn’t a bad experience overall. It just took longer than I expected, which was a little annoying, but at least it got sorted in the end.
"Prices are alright, I guess"
The prices seemed okay-ish to me, not terrible but not especially great either. I kind of felt pressured to decide quickly, so I went along with it, but overall it was just decent and nothing that really stood out
rosario_Carroll98
April 20, 2026
"Stock is almost never reliable"
I’ve tried ordering from roseroseshop a few times, and the stock situation gets frustrating. Items will show as available when I place the order, and then later I get an email saying some of them are actually out of stock, so...
It makes it hard to plan an order, especially if I’m trying to hit free shipping or buy certain products together. The prices are decent, I’ll give them that, but the stock updates really need to be better because it just makes the whole process feel... unfinished.
amber_Mckay88
March 21, 2026
"Everything in my order was right"
I ordered a few skincare things from roseroseshop.com sometime last month, or maybe it was the end of the month before, I can’t remember exactly. Either way, everything showed up exactly like I chose it. No wrong shades, nothing missing, and the quantities matched what I had on my order page. I was a little worried something would be off, but it was all correct. Happy with it and I’d order from them again.
KellyPotter
March 08, 2026
"Shipping was actually fair"
i mean, I ordered a few skincare things from roseroseshop.com and the shipping cost was better than I expected. Some sites make shipping feel almost as expensive as the products, but this one felt reasonable. The package took a little while to arrive, but for the price, I’m not really complaining. I’d order from them again
"The selection feels limited lately. I went..."
The selection feels limited lately. I went looking for a few brands I usually buy and couldn’t find them, which was disappointing. It kind of makes me worry I’m being drawn in expecting the usual variety, only to end up with way fewer options than before
MarthaPoindexter_08
March 01, 2026
"I found what I needed pretty..."
I found what I needed quickly, which was a relief because I feel like most sites somehow turn a simple order into a hassle. Checkout was easy, the pages loaded fine, and there weren’t any confusing steps waiting to trip me up. For once, I didn’t feel like I had to fight the website just to buy something, so I’m happy with it.
aubreydonohue2267
February 24, 2026
"Everything I ordered was genuine"
I ordered a few skincare products from RoseRoseShop, and my biggest concern was whether they would actually be authentic.
When the package arrived, everything looked right. The items were sealed, came in proper boxes, had batch codes, and the texture and scent matched the same products I have bought in stores before.
Shipping did take a little while, but I was fine with that. For the price I paid, I am happy with the order and would buy from them again.
"Packaged sooo well, no mess at all"
Everything showed up safe and sound, and the box was actually really neat, not smashed or beat up. I was sooo relieved there wasn’t any mess to deal with.
Robert_suarez99
December 11, 2025
"I’ve ordered from them before and, to..."
I’ve ordered from them before and, to be fair, the products themselves were totally fine, so I’m not trying to make it sound like everything was awful. But the customer service this time was frustrating. I reached out just asking for a shipping update, which I don’t think is unreasonable, and then I ended up waiting days for any kind of reply.
When they finally did respond, the message was really short and didn’t answer much, so it didn’t exactly make me feel better. I get that companies get busy and I’m not expecting instant replies, but if someone has already paid for an order, they should at least get a helpful update. It made the whole thing more stressful than it needed to be, and I’m not sure I’d order again anytime soon...
Mario.schoen
December 11, 2025
"Arrived faster than I thought it would"
I usually stick with my usual beauty sites since I know what to expect, so I was a little torn about ordering from RoseRoseShop. But the shipping surprised me in a good way. I expected it to take much longer, and it got here sooner than I thought. Everything was packed well too. I’m still loyal to my regular go-to shops, but this order definitely made me more open to buying from them again.